Our Story

Who are we?

The Heat Pump Shop is a division of our Parent company Doug Robinson Appliances Limited, family owned for over 35 years. The Heat Pump Shop was established in 2002 by husband and wife team, Mark and Arlene Farrar. We specialize in domestic & light Commercial Air Conditioning, from new design & build, renovations or existing. We are proudly the number one dealer in the Waikato for Mitsubishi Heavy Industries and have been since 2005. We recommend this brand due to its superior reliability, high efficiency & quiet operation as endorsed & recommended by Consumer Magazine.

Our continued monitoring has proven that 60% of our business is referral & repeat work, giving you the assurance that we do a fantastic job for our valued customers!

Customized Climate Control Solutions

The Heat Pump Shop specializes in custom heating and ventilation solutions. We’ll help design the perfect system for your business or building, implement it and provide all the servicing and preventative maintenance required for years after.

Brands we sell are:

Mitsubishi Heavy Industries
Econergy - Potable Hot Water
Hot Water Heat Pump - Underfloor Hydronic
Hot Water Heat Pump - Swimming Pool and Spa Heating

We specialize in:

High Wall Heat Pumps
Multi Split Systems
Full Ducted Systems
Ceiling Cassettes
Heat Pump Hydronic Under Floor Heating
Hot water - Potable Hot Water and Swimming Pool and Spa Heating

Contact us today to book a FREE onsite assessment